PEOPLE are being urged to help protect emergency services by celebrating safely this New Year's Eve.
The Welsh Ambulance Service has issued a plea to the public across Wales to use 999 services responsibly during what is typically one of the busiest nights of the year.
Judith Bryce, assistant director of operations at the Welsh Ambulance Service, said: "New Year's Eve is always an extremely busy time for us, and last year we received 1,045 emergency 999 calls along with 2,272 non-emergency calls to our 111 service.
"The health system is under considerable pressure, and we all have a role to play in protecting vital services for those who need them most.
"By acting responsibly, you can help us help you."
The service is encouraging people to take simple steps to protect their health and reduce demand on emergency services, including ensuring they have enough prescription medication before GP surgeries close, drinking alcohol in moderation, planning journeys home in advance and avoiding high-risk activities like lighting fireworks.
The public is also being advised to keep a first aid kit at home for minor injuries, take extra care in cold weather and check in on vulnerable neighbours or family members.
Ms Bryce reminded the public that 999 is for emergencies only.
She said: "Please remember that 999 is for emergencies only.
"If your situation is not life-threatening but you need medical advice or reassurance, the NHS 111 Wales website should be your first port of call."
The Trust also urged people to treat emergency workers with respect.
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Ms Bryce said: "While many people will be celebrating and enjoying themselves, our staff will be working tirelessly to keep people safe.
"Please remember that emergency workers are ordinary people doing an extraordinary job.
"They are there to help, so we ask everyone to treat our ambulance crews with kindness and respect and not subject them to any form of abuse.
"We wish everyone a safe and enjoyable New Year's Eve and good health in the year ahead."
For non-emergency medical advice, the public is encouraged to use the NHS 111 Wales website or Albot, the NHS Wales digital assistant, which offers health information and guidance on what to do and where to seek further support.
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