SCAMMERS have been targeting Powys residents with fake emails and text messages offering phony energy rebates from energy regulator Ofgem.

The messages claim that the recipient is due an energy rebate payment or discounted energy bill as part of a government scheme and provide links for the recipient to follow to apply for the rebate. The links lead to malicious websites designed to steal personal and financial information.

Residents are being advised that if they have any doubts about a message to contact the organisation directly using the details from their official website and not to use the numbers or address in the message.

They are also being reminded that your bank, or any other official source, will never ask you to supply personal information via email or a text message.

The number of these cases have apparently increased in recent weeks and Councillor Matthew Dorrance, Powys County Council’s deputy leader and cabinet member for a fairer Powys is advising resident to be on the alert.

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“It’s really sad to see scammers trying to cash in on the cost-of-living crisis with these messages,” said Councillor Dorrance.

“They are being sent at a time when most people are expecting to receive something authentic about support with their energy bills, so are especially vulnerable to this type of deception.

“Please be on your guard for these con artists, who are always on the lookout for a change in circumstances to exploit. Always double-check before clicking on a link in an email or text message, or before handing over any personal or financial information.”

How the UK Energy Discount will be paid

The non-repayable £400 energy discount from the UK Government will be paid in six instalments, with households seeing £66 taken off their energy bills in October and November, and £67 a month from December to March 2023.

The money will be paid differently depending on how you pay your bill.

If you've set up a direct debit, or pay by card, the money will be automatically credited to your energy account, reducing what you need to pay.

Customers with 'smart' prepayment meters will have the money applied to their meter each month, so they'll have to add less credit to their meter.

Those with 'non-smart' traditional prepayment devices will receive either 'Special Action Messages' or vouchers from their supplier in the first week of each month, by text, email or in the post.

The vouchers will be redeemable at top-up points, such as a local post office, and the discount will be credited to the meter key. It's therefore important your supplier has your current, up-to-date contact details.