How much should Shropdoc cost to call?

My bill for a call to the 0330 number came to £8 from my mobile and reached my limit of calls to these numbers and cutting me off.

I’ve got a landline so they did call me back on that. Later visiting a small hospital at the weekend meant I could use a local number to ask for directions, if I’d needed to call Shropdoc I’d have been stuck as I couldn’t call the high rate number without incurring even higher charges.

It makes me think how many ill people have avoided the cost of the calls as they can’t afford it and hold on until the weekday where they could get worse needing more treatment or go into A&E with minor ailments that waste time and resources there.

Should Shropdoc offer to call you straight back to avoid high call charges or shouldn’t it just be a free call?

G Roberts,

Llanwrin