WITH further heavy snow and ice expected across much of its distribution area in Wales, electricity distributor SP Energy Networks has today issued urgent advice to help customers to stay safe, informed and connected in the event of a power outage.

- Keep the SP Energy Networks and new national 105 helpline numbers close to hand – it’s best to keep this information handy or saved in the contacts on your mobile phone. The SP Energy Networks helpline is 0800 001 5400.

- Keep your mobile charged – if your mobile is out of battery or signal, it’s worth having an analogue phone as this doesn’t run off the main electricity supply. Remember, the 105 national helpline number and the SP Energy Networks number completely free to call.

- Keep a battery powered torch handy – you can use this to check on the fuse box and make your way around the house safely.

- Avoid leaving your fridge or freezer open.

In the event of a power cut, call 0800 001 5400 or the new national 105 helpline to report the problem and receive help as soon possible.