First online police surgeries in Wales launched in Hightown

Published date: 18 June 2012 |
Published by: Staff reporter
Read more articles by Staff reporter

Pictured at the OWL launch are PCSO Kerry Vaughan, co-ordinator for Hightown Communities First Pauline Vickers, Jackie Lee of Flintshire Neighbourhood Watch and OWL, HIghtown Communities First volunteer Paul Firth, CBM Paul Davies and Insp Mark Williams 

THE first online ‘police surgeries’ in Wales have been launched in a Wrexham community.

Hightown residents are the first in Wales to be able to contact their local policing team on line at a designated centre.

Residents can now raise problems or concerns with their policing team, using the Online Watch Link (OWL) system and the IT and training resources available through Hightown Communities First at the Luke O’Connor centre.

Local inspector, Mark Williams, said: “This is a great idea as we are always looking for ways to improve how we contact our community. It issimple to use and we particularly want this to be something young people will feel comfortable using.

“By signing up to OWL police surgery you can now report crime or send your concerns through to your local policing team. Just type in your issue and press a button. Within five working days you can expect a response. This is not to be used for emergencies; residents should still dial 999 to report serious incidents and 101 for non-emergencies.”

If residents do not have access to email, it will be provided for surgery uses at Luke O’Connor House free of charge.

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  1. Posted by: a cahill at 14:52 on 18 June 2012 Report

    We can already e-mail police with our concerns....that is specific police officers including and up to the Inspector...outcome...zero response...and isn't there a possibilty that Communities first Hightown will cease to exist under the merger with Caia C/F in September

  2. Posted by: liberty1 at 15:37 on 18 June 2012 Report

    I have found on the odd occasions I have needed to deal with the police that they have been very professional in carrying out their duties. No doubt the police have busyboddies who clog up the system but those types tend to interfer in all walks of life.

  3. Posted by: a cahill at 19:40 on 18 June 2012 Report

    Libby what happened did they catch you using your mobile phone to text message whilst driving...again !!....no need to supply proof as you admitted it in comments on this site that are now in the Leader archive

  4. Posted by: liberty1 at 21:04 on 18 June 2012 Report

    Conhill, the white lightening seems to be haggleing your brain, where is this "proof" you claim is in the "archive"?, put up or shutup, as you cant put up you can then shutup and give us all a rest from your selfcentred egotistical pompous comments.

  5. Posted by: a cahill at 10:35 on 19 June 2012 Report

    libby ....maybe some day by some miracle you may actually make a comment based on the article but until then we'll just have to bear with your nonsensical comments and projection of your own personality onto users of this forum...know nothing know it all are ten a penny in Wrexham especially people like you whose only contribution to Wrexham is to hide behind a keyboard typing infantile comments about issues you have shown yourself to be totally ignorant of

  6. Posted by: liberty1 at 17:16 on 19 June 2012 Report

    Conhill, what a bombastic reply, as I have said in another comment you use this forum to make allegations against cllrs/police and myself. When asked for proof you do what all bullies do when someone stands up to them you s**t yourself. Why not stop being such a craven coward and admit that their is no "proof" or prove me wrong Capt Mainwaring.

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